FAQ

Find the answers to your questions here

Thank you for taking the time to visit our website. We hope you find an answer to your question below. If not, send us an email at info@spanishstudio.sg

Adults Group Classes

I have never learnt Spanish before, which class should I register for?

If you have never learnt Spanish before, the best option for you is to register for the Beginner class level 1. If you have done a bit of Spanish and are not sure of your level, you can do a level test to determine your level. To do a level test, see questions number 3.

I am not sure about my level, what should I do?

If you are not sure about your level in Spanish, send an email to info@spanishstudio.sg with your contact number, email address and some information on your background (how much Spanish you have done, why you are learning Spanish etc). If needed, we will send you a level test to complete online to help us determine your level and the best class for you.

How can I do a level test to determine my level?

Send an email to info@spanishstudio.sg with your contact number, email address and some information on your background (how much Spanish you have done, why you are learning Spanish etc). We will send you a level test to complete online to help us determine your level and the best class for you.

I’m going to miss some classes; how can I take a make-up class?

Don’t worry, the teacher will do revisions at the beginning of each class to help review the content from the previous lesson. If you still feel a bit lost, you can take up to two make-up classes per term. We can’t guarantee that we will manage to organise one for you, but we will do our best to help you get one.

I need to arrange a make-up class; how do I proceed?

If you want to arrange a make-up class easily, please send an email to info@spanishstudio.sg with the following information: your name, you teacher’s name, your level and the date and time of the class you will miss as well as your period of absence (from xxx to xxx). Kindly remember, you are only able to take two classes allowed per term and per student.

SkillsFuture

Am I eligible ?

If you are Singaporean and aged 25 years and above, you are eligible for the Skills Future Credit, but please check the Skills Future website. 

Which courses is it applicable for?

From Beginner 1,2,3 classes to Intermediate 1,2,3 classes. You are unable to use your Skills Future credit for our advanced classes, private tuition, or book fees.

How do I proceed to use my Skills Future credit?

  1. Register for the Spanish course of your choice on the Spanish Studio website : https://www.spanishstudio.sg/registration/
  2. Make payment for the deposit of the course online on the Spanish Studio website (via paypal or credit card) or at the school (via nets, cash, check, paylah) or via bank transfer: the total fee is $290.
  3. Pay for the book on Spanish Studio‘s website: 70$
  4. Visit the Skills Future website to claim your credit before your first class. If you claim after the class has started, the claim will be automatically rejected.
  5. Drop us an email at info@spanishstudio.sg with your claim ID, IC number, the class you have registered for and your mode of payment.
  6. You will be refunded approximately 10 days after your first class at Spanish Studio.

For more information, please visit our blog here: https://www.spanishstudio.sg/skillsfuture-spanish-language-courses/

My Skills future credit has been approved, how do I get refunded?

To get refunded easily, please send an email with the following information: first name and last name, your course, your language, the amount claimed on Skills Future, your payment options, your account number, bank number and account name.

When/How will I be refunded?

Approximately 10 days after your first class and as soon as we receive the payment for the course from Skills Future, we will refund you. If you paid by PayPal or Credit card online, we will refund you into your account directly. If you paid by any other way, we will need your account number to make a bank transfer.

My class has already started. Can I apply for Skills Future credit?

Unfortunately not. You can only apply for Skills Future credit before your class starts.

Children Group Classes

Do you have group classes for children?

Unfortunately, we only have private classes for children learning Spanish. We offer private class for students from the age of 5 years old.

We hope that we were able to help. If you still have unanswered questions, please send an email to info@spanishstudio.sg. Don’t hesitate to visit our Terms and Conditions for more information about our school.

X